Terms of Service

Last updated: 5 May 2026

1. Who provides Octyne

Octyne is operated by TanSarK Ltd, a company registered in England and Wales. References to “Octyne”, “we”, “us” or “our” mean TanSarK Ltd trading as or operating Octyne.

2. Agreement

By accessing or using Octyne, you agree to these Terms. If you use Octyne on behalf of a business, you confirm that you have authority to bind that business.

3. Early access and trials

Octyne may be offered on an invitation-only, beta, pilot or trial basis. During this period, features may change, be limited, be paused or be withdrawn as we improve the service.

4. The service

Octyne may include QR codes, short links, gift card pages, vouchers, referral pages, review requests, welcome messages, customer contacts, analytics, notifications and campaign tools. We may add, change or remove features over time.

5. Your account

  • You must provide accurate account and business information.
  • You are responsible for your login details and activity under your account.
  • You must not share access with unauthorised users.
  • You must notify us if you suspect unauthorised access.

6. Your responsibilities

You are responsible for the campaigns, content, destination URLs, offers, vouchers, review links, referral rewards, messages and customer data you upload or send through Octyne.

You must ensure that your use of Octyne complies with applicable laws, including data protection, consumer protection, advertising, anti-spam, ecommerce, tax and payment rules in your country.

7. Acceptable use

  • Do not use Octyne for phishing, malware, fraud, impersonation or deceptive links.
  • Do not send spam or unlawful unsolicited marketing.
  • Do not upload unlawful, harmful, abusive, infringing or misleading content.
  • Do not promote illegal goods, harmful services or prohibited content.
  • Do not attempt to bypass security, rate limits or access controls.

We may suspend accounts, disable links, remove content or restrict access where we believe these rules are breached or where required to protect users or the service.

8. Customer data and compliance

If you upload or collect customer data through Octyne, you must have a valid legal basis or permission to do so. You are responsible for your own privacy notice, consent wording, marketing permissions, unsubscribe handling and customer communications.

Octyne provides tools to support compliance, but it is not legal advice and does not guarantee that your campaigns comply with every law in every country.

9. Payments, gift cards and vouchers

If you use Octyne for gift cards, vouchers, offers or paid campaigns, you are responsible for pricing, fulfilment, refunds, taxes, expiry terms, consumer rights and any promises made to customers. Payment processing may be handled by third-party providers such as Stripe.

10. Your content

You retain ownership of content you upload. You grant us a worldwide, non-exclusive licence to host, process, display, transmit and store that content solely to provide and improve Octyne.

11. Octyne intellectual property

Octyne’s software, design, branding, workflows and documentation belong to us or our licensors. You must not copy, reverse engineer, resell, rebrand or misuse the service without permission.

12. Service availability

We aim to provide a reliable service, but Octyne is provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation, especially during early access or beta periods.

13. Limitation of liability

To the extent permitted by law, we are not liable for indirect loss, loss of profit, loss of revenue, loss of goodwill, loss of data or business interruption. Our total liability for claims relating to Octyne is limited to the amount you paid us for the service in the previous 12 months, or £50 if you used a free trial.

14. Termination

You may stop using Octyne at any time. We may suspend or terminate access if you breach these Terms, create risk, misuse the service, fail to pay future charges, or where required by law.

15. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where local consumer law gives you mandatory rights in another country.

16. Contact

For questions about these Terms, contact us through our contact page.